Our tool set for gathering community data includes extensive web services that can
be embedded in any website or media player. Our extraction and text mining tools
augment the web services metadata to glean further community elements from external
sources and public websites. All the data is cleansed, structured and stored for
analytic purposes as the company's main community intelligence database.
Analytic dashboards, scorecards and reports are accessed by the client via an ASP
service. Data mining and advanced analytics are offered in a tiered pricing model
with consulting services.
